Senior BPO Representative

To assist with Enrollment & Billing Back Office activities for Medicaid, the full-time Senior BPO Representative will oversee data integrity, support eligibility processes, and resolve membership issues while working remotely. Key responsibilities Oversee data integrity of member enrollment records and remittance files Provide timely support for the eligibility load process and coordinate issue resolution Research and correct errors in membership and primary care physician data Required qualifications Ability to work scheduled shifts from Sunday to Saturday, 7am to 8pm EST Experience with data entry and maintaining quality production standards Proficiency in MS Office and good English comprehension Ability to work effectively in a team environment Prior experience interacting with clients is preferred